Does Bell record calls and monitors internet use

Does Bell record my calls?

Some customer calls are recorded and are used for the ongoing training and development of our employees. You will be reminded about this by a pre-recorded message each time you phone us.

If you continue with your call after hearing the message, you imply your consent for us to record (we may choose not to.) If you don’t want to continue with a phone call but still have a question/request/etc., you cansend us an email or visit a Bell store in your area.

For similar reasons, Bell may also record outbound calls that we make to you.

These practices meet Canada’s privacy legislation.

Last Update:11/04/2010